ConsultationsSometimes, what you need first is
clarity.
Tell us what you would like to do, who it is for and where you need help. We will read your idea and contact you to discuss the next step.
Send an idea ↓ Topics for discussion
What we can work on.
Sales and customer experience
We examine your offer and the steps customers take. We look for what gets in the way of enquiries, purchases and repeat visits.
- Customer needs and feedback
- Product offers and pricing
- The path to purchase and opportunities to improve
Marketing and business development
We discuss your market, competitors and the direction you want to take. We establish what to do first and how to track progress.
- Brand and product positioning
- Communication, PR and partnerships
- New services, channels and business opportunities
Websites, content and technical solutions
Not every challenge needs a new website or expensive software. We examine what you already have, how it works and where a change would be worthwhile.
- Website reviews, SEO and redesign
- Choosing between a website, shop, app and business system
- Content structure and technical recommendations
Organisation and teamwork
We also address issues that advertising alone cannot solve: customer service, internal communication and the way work is organised.
- Motivation and communication
- Customer service and training
- Planning and implementing change

The process
A conversation, analysis and next steps.
An initial conversation
We begin with a free conversation to clarify the topic, your questions and whether we can help. You can send a website, materials or an outline of the situation beforehand.
Preparation and consultation
After the initial conversation, an individual consultation lasts at least 60 minutes. We review the information and discuss possible solutions. The fee and scope are agreed in advance.
An action plan
You receive a sequence of steps for the task we have discussed. If we continue together, we agree which work our team will carry out and what remains with you.
We offer individual meetings and weekly or monthly mentoring. Conversations are recorded only by prior arrangement and with the participants' consent.
Bring the question you would like to start with.
Tell us what you are trying to achieve, what you have already tried and what information you have.
Send your idea ↗